of incoming calls are missed on average, with some restaurant studies putting unanswered calls near 43%.
AI phones + ordering websites
Your rush hour, handled.
Latch answers the phone, takes the order, and sends it where your team can act. No extra app for the guest. No ringing line behind the counter.
Friday rush / restaurant line
Call in progress
01 / AI phone answering
The rush keeps moving. Every caller gets answered.
Latch answers naturally, takes the order, confirms names and pickup details, then sends a clean ticket to the team.
AI phone answering for restaurants
Built for the dinner rush. Your team keeps cooking. Every caller gets answered.
The missed-call gap
Every missed call has a price.
Restaurant call demand spikes when the team is busiest. Latch is built to answer in the moments a human cannot.
of calls go unanswered at quick-service restaurants.
of incoming calls can be missed right when phone-order demand is highest.
Five missed calls a day × $38.96 per order is about $190 a day, roughly $5,800 across 30 days, and about $70,100 across 12 months.
Illustrative math, not a revenue guarantee. Order value: Restolabs 2026 Online Ordering Behaviour Report ↗One connected system
From hello to kitchen.
Phone, web, and in-store ordering work as one flow. The guest chooses the channel. The restaurant gets a clean ticket.
Latch
Barrios line
Listening and building the order
2 × Street tacosCaptured
1 × Chips + quesoCaptured
What sounds good?
TacosStreet trio$12
ShareablesChips + queso$7
View order · $19
Orders moving.
#042 · Phone order2 tacos · quesoNew
#041 · Web orderBurrito · chipsWorking
#040 · Counter orderFamily mealReady
01 / 03 · Scroll to move through the system
01 / AI phone
Answer while everyone else is cooking.
Latch picks up the restaurant line and turns natural conversation into a structured order.
- 01Handles rush-hour order calls
- 02Captures modifiers and pickup details
- 03Sends a readable ticket to the team
02 / Online ordering
Turn hungry into ordered.
A fast restaurant experience that makes the menu, pickup flow, and next step obvious on every screen.
- 01Mobile-first ordering experience
- 02Your menu and customer relationship
- 03Built to look like the restaurant
03 / Kitchen flow
One queue. Less counter chaos.
Phone and online orders arrive in a consistent format, so the team can focus on making the food.
- 01Clear item and modifier formatting
- 02Order status from new to done
- 03QR access for the right screen
Proof, not a pitch deck
Built with a real restaurant.
Barrios Oak Ridge is Latch's working proof point: a restaurant experience built around the way guests actually order and the way the team actually works.
Visit Barrios Oak Ridge ↗01restaurant proof point
03connected order channels
01shared restaurant flow
Client 001 / Oak Ridge
Barrios
Oak Ridge
Oak Ridge
Simple pricing
Pick your term. Watch the rate drop.
Restaurant system
Guest page, AI phone, and QR kitchen flow working together.
$199/mo
$500 setup · 12-month term
- 01AI phone ordering
- 02Restaurant guest page
- 03QR kitchen access
Website only
A focused website build with ongoing maintenance.
$99/mo
$300 upfront + $500 on completion
- 01Mobile-first restaurant site
- 02Menu and ordering path
- 03Ongoing maintenance
Restaurant system pricing: $299 month to month, $249 per month with a 6-month term, or $199 per month with a 12-month term.
The phone rings. Latch answers.
Get started
Give the rush one clear system, from the guest's first hello to the kitchen's next ticket.
Rather talk it through? liam@latchtc.com · 865-773-4203